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Knowledge BaseWhy Are My Shared Document Links Not Opening in Outlook ?
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Why Are My Shared Document Links Not Opening in Outlook ?

  • 13/11/2025
  • Knowledge

How To

When you share a document from the Details & Correspondence list through the "Share > Email Link" feature, the link will be shared as a .llmx file. The recommended app to open .llmx files is LLMHandler and users will need to make sure this is set as default.

To set LLMHandler as default for opening link documents (.llmx files) :

  1. In your computer's search bar, type "Default apps"

  2. In the Set a default for a file type or link type, type: ".llmx"

  3. Choose LLMHandler from the "Default app" selection and click 'Set as default'.

Last Modified Date
13/11/2025 5:43 am
Title
Why Are My Shared Document Links Not Opening in Outlook ?
URL Name
Why-Are-My-Shared-Document-Links-Not-Opening-in-Outlook-CA

Resolution
Correspondence
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Why Are My Shared Document Links Not Opening in Outlook ?